SHIPPING & RETURNS
Buy Online & Pickup in the Pickup Point in Miami with NO shipping and handling costs. Allow 2-3 business days before your order is ready. Make an appointment before going to pickup point.
Standard (Ground) Shipping to all the US $5. Spend over $50.00 and receive FREE shipping. Most orders will ship out within 24 hours of ordering. Standard shipping typically arrives between 3-7 business days after processing. (Certain areas may experience extended transit times due to COVID-19.) Tracking information available.
We don't offer international shipping at this time.
RETURN & EXCHANGE POLICY
We will gladly accept returns within 30 days of purchase. Merchandise must be returned unused, with tags, in the original packaging. In interest of hygiene and for your protection we do not accept returns of, or refunds on, pierced earrings unless the items are of unsatisfactory quality or unfit for purpose.
Order will NOT arrive with a prepaid return label. Please email firstname.lastname@example.org for help returning items.
Please pack unworn items in their original packaging and include your invoice or a printout of your order confirmation email. Pack your return with care. Items that are damaged in transit due to inadequate packaging will not be eligible for a refund.
If you receive an incorrect item, damaged merchandise, or defective item please contact email@example.com
Refunds will be issued to the original payment method.